Frequently Asked Questions

Eye level, face fully visible, good light. A normal phone photo is perfect. Send two or three if you are not sure.

Yes. You get a preview by email within 24 hours and nothing prints until you say yes. Unlimited revisions.

Our studio creates each portrait digitally from your photo using AI assisted painting tools, then a person reviews every detail before it goes to print.

Canvases print at a US partner and arrive 5 to 9 business days after you approve the preview. Free shipping in the US.

Yes. Upload a photo of each subject and tell us in the notes. Group portraits use the largest size.

Ask for as many changes as you want. If we still cannot make you happy, you get a full refund.